At NOVEC, we understand the hardships the COVID-19 emergency imposes on our customers — we are temporarily suspending service disconnections for nonpayment and penalty fees. If outages do occur, our crews are ready to respond. For the safety of all customers and employees, we ask that you please do not approach NOVEC employees in the field. Learn more about how we're responding to COVID-19.
To report a street light problem, or an emergency condition, or any other power problems, please call NOVEC's interactive voice response
system (IVR) at 703-335-0500 or toll-free 1-888-335-0500.
Outage Center
10 or less
11 to 100
101 to 500
501+
NOVEC service territory
Crew assignment
