Outage Center

NOVEC crews are working as quickly and safely as possible to restore customers. We appreciate your patience.


Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.Texting

No need to sign up, simply make sure your current cell phone number is listed in your online account profile.

We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.

It’s that easy!


Click here if you are having difficulty reporting your outage via text or if you are a new customer.