Report Your Outage With Text Messaging
Text the keyword #OUT to 85700 or text STATUS to receive updates on a reported outage.
Make sure your current cellphone number is listed on your online account profile. We recommend storing NOVEC‘s outage texting service number in your phone for quick access during an outage.
Text STOP to opt-out of all future messages. Message and data rates may apply.
Please allow 30 days for outage text messaging to be enabled. If your cellphone number is currently listed on your account, you can sign up on your own by texting the keyword NOVECOUT to 85700.
Please note that this service is currently limited to two phone numbers per account and also requires the number to be listed on your NOVEC account.