Contact: NOVEC Communications, 1-703-335-0500, communications@novec.com
MANASSAS, VA – In response to the financial challenges many families are facing during the federal government shutdown, Northern Virginia Electric Cooperative (NOVEC) is reminding its members of the support programs available to help keep their power on.
DeShaundra Jones, director of Customer Operations, emphasized NOVEC’s commitment to the community: “We recognize this is a challenging time for many. Supporting our members remains our top priority, and we're ready to help them stay connected and informed about their options.”
Assistance Options
NOVEC continues to offer flexible interest-free payment arrangements to assist customers who may have fallen behind on their bills. Additionally, Operation Round Up (ORU),is a program supported by NOVEC members. The Co-op rounds up participating members' monthly bills to the next dollar amount. Every dollar goes into a fund to support organizations that assist individuals with paying their electricity bills. Families that need assistance may contact any of these agencies to see if they qualify for ORU.
Virginia’s Home Energy Assistance Program (EAP), is a federally funded program that helps eligible low-income households pay home energy bills.
Apply for heating assistance from Oct. 9 to Nov. 9, and for crisis assistance from Nov. 1 to March 15. Find more details at Energy Assistance (EA) - Virginia Department of Social Services. Or check eligibility and apply at https://commonhelp.virginia.gov/access/.
Additional Resources
NOVEC’s Medical Certification plan ensures that customers with medical needs continue receiving uninterrupted service. Call the Customer Care Center at 703-335-0500.
At NOVEC.com you can also find a list of other agencies that may assist families with paying their energy bills.
