High Bill? We're here to help
Have you received an unusually high bill lately? High bills usually follow periods of extremely hot or cold weather when customers use more electricity to heat or cool their homes.
NOVEC offers a number of tools and programs to assist you:
ENERGY RESOURCE CENTER |
Energy Resource Center The ERC offers tools to help you compare the costs of various lighting improvements, thermostat options, and appliance upgrades. You can also conduct a virtual energy assessment of your home. |
POWER COST ADJUSTMENT
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PCA Credit |
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Levelized Billing A levelized bill is based on the average of the previous 11 months electricity billing and the current month's billing for the service address. It prevents dramatic changes in your bill. |
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Peak Use Alerts Receive a text message when energy use is high. Sign up by texting NOVECALERTS to 85700. |
Need help paying your bill?
Click here for the contact information of local agencies that provide heating assistance during the winter months.
For more information
If you would like additional information, please contact NOVEC's Energy Services department at 703-392-1503 or toll-free at 1-888-335-0500 ext. 1503 or via email.